Changelog

Set a specific caller ID per trunk and edit tags, PBX, international calling, and caller ID across many trunks at once.

New Features

• Caller ID Override on Trunks — Pick one of your account's numbers to use as the outbound caller ID for a trunk. Available when creating a trunk and in the trunk detail panel, with E.164 validation and a picker populated from your owned numbers.
• Bulk Edit for Trunks — Select multiple trunks and update tags, PBX assignment, international calling, and caller ID override in a single action, with a progress indicator and per-trunk failure reporting.

Inline pricing across wizards, campaign editing with AI assistance, and new messaging tools.

New Features

• Contract Pricing in Wizards — Phone number purchases, port requests, brand registrations, campaign submissions, and PBX creation now display real-time pricing from your contract before you confirm
• Campaign Edit & AI Assist — Edit existing campaigns directly from the detail panel, or use the AI assistant to review and suggest improvements to campaign content
• Opt-Out Management — New Opt-Outs tab on the Messaging page to view and search consumer opt-out records
• Automatic Keyword Replies — Campaigns now automatically respond to HELP, STOP, START, and other standard keywords with compliant messages

Improvements

• Support Ticket from Call Detail — Open a pre-filled support ticket directly from a call's detail panel in Voice Insights
• Pipeline Stage Indicator — The current completed stage in messaging campaign pipelines now shows a checkmark for clearer progress tracking
• DataTable Empty State — Tables with no data or in a loading state now size correctly instead of reserving full height

A new way to sign in when magic links don't work.

New Features

• Login Code — A 6-digit verification code is now sent alongside the magic link, allowing sign-in even when email security software mangles magic link URLs

A refreshed support experience and new port-out tracking for better number management.

Improvements

• Support Page Redesign — Tickets are now displayed in a sortable table with search, status and priority filters, and inline detail view
• Deep-Link Ticket Creation — Open a pre-filled support ticket directly from Voice Insights for faster issue reporting
• Platform Status Link — The status indicator on the support page now links directly to the live status dashboard

New Features

• Port-Out Tracking — New Port-Out tab on the Porting page to view outbound port requests and their details

A major update bringing usage tracking, billing visibility, DEMO PBX support, and dozens of improvements across the platform.

New Features

• Usage Page — View call records and charges with filtering, search, and CSV export
• Real-Time Balance — See your account balance at a glance
• Regulatory KYC Checks — Added Know Your Customer verification for compliance
• Account Contacts — Replaced generic account email with dedicated account contacts
• Self-Service CSR — Generate Customer Service Records directly from the portal
• Payment Methods & Invoices — View payment methods and invoices from your account
• Support Portal PIN — Added PIN authentication for support portal access
• Live Platform Status — Real-time platform status from our NOC available at status.voice.izt.cloud
• DEMO PBX Support — Create and manage demo phone systems for evaluation
• DEMO to Production Migration — Seamlessly migrate from a DEMO PBX to a production environment
• BYOC Support Packages — Added Professional and Premier support packages for BYOC customers
• Welcome Credit — New accounts receive a $15 welcome credit on creation
• Number Tags — Organize your phone numbers with custom tags

Changes

• Quote Tool — Moved to the Partner Portal

Bug Fixes

• Fixed bug where E911 locations were not saving correctly
• Fixed bug with voice insights that showed 1% success rate for all calls
• Fixed bug that didn't update port requests in real-time (only updated on manual check)
• Other small bug fixes and improvements

On March 31, 2026, the popular npm package Axios (v1.14.1 and v0.30.4) was compromised in a supply chain attack after a maintainer's npm account was hijacked through social engineering. The backdoored versions contained a malicious dependency (plain-crypto-js) that deployed a cross-platform Remote Access Trojan (RAT) attributed to the North Korean state-sponsored threat group Sapphire Sleet.

Our Response

IZT Cloud, Inc. conducted a comprehensive analysis across our entire Cloud Voice platform and all related projects immediately upon disclosure. We can confirm:

• IZT does not use Axios in any of our products. Our platform uses native fetch APIs and has never included Axios as a direct or transitive dependency.
• No customer data or systems were affected. There is no risk of compromise to any IZT Cloud Voice customer.
• No action is required on the part of our customers.

About This Incident

• Affected packages: axios@1.14.1 and axios@0.30.4
• Attack vector: Compromised npm maintainer account via social engineering and RAT malware
• Impact: Automatic execution of a malicious postinstall script that deployed a second-stage RAT connecting to a command-and-control server
• Advisories: GHSA-fw8c-xr5c-95f9, CVE-2026-34841

Our Commitment

IZT Cloud, Inc. takes the security of our platform and our customers' data very seriously. We continuously monitor for supply chain threats and maintain strict dependency management practices across all of our projects. If you have any questions or concerns, please contact our security team.

We've completely reimagined IZT Cloud Voice from the ground up. This isn't just an update—it's a revolution in how you manage your cloud communications infrastructure.

A Brand New Experience

Say goodbye to the cluttered, modal-heavy interface of the past. Version 2.0 introduces a clean, modern design language ensuring visual consistency across every screen of the application.

What's New

• Streamlined Interface — Cleaner layouts with less visual clutter
• 15+ Redesigned Components — Buttons, inputs, modals, panels, and more—all refreshed
• Responsive Design — Works beautifully on desktop, tablet, and mobile

Revolutionary Navigation

The old sidebar was functional. The new sidebar is transformational.

Added

• Grouped Navigation — Logical sections (Phone Numbers, Infrastructure, Messaging, Analytics) replace the flat list
• Smart Collapse — Automatically adapts to your screen size, remembers your preference
• Account Switcher — Search across all your accounts instantly, no more hunting through lists
• Recently Viewed — Quick access to your last visited pages
• Notification Center — Real-time updates with read/unread tracking

Dark Mode Done Right

Not an afterthought. True dark mode with carefully crafted colors for comfortable viewing:

• Reduced eye strain during late-night maintenance windows
• Detects your system preference automatically
• Toggle anytime from the sidebar

New Features

Passkey Authentication

Say goodbye to passwords. Passkeys are now our preferred authentication method:

• More Secure — Phishing-resistant, no passwords to steal or leak
• Faster Sign-in — Use Face ID, Touch ID, or Windows Hello
• Cross-Device — Works with hardware security keys too
• Easy Setup — Register a passkey from your Profile in seconds

Manage your passkeys anytime from Profile → Security.

Toast Notifications

Instant feedback for every action—success, error, warning, or info—so you always know what's happening.

Hardware Store

Browse and purchase VoIP equipment directly from the portal. Add to cart, checkout, done.

Guided Tours

New to IZT Cloud Voice? Interactive walkthroughs highlight key features and help you get productive faster.

Call Jenny

We believe software should bring joy. See if you can find the hidden surprises we've tucked away...

Improvements

• Faster Page Loads — Optimized performance across the board
• Better Error Messages — Clear, actionable feedback when something goes wrong
• Improved Accessibility — Keyboard navigation and screen reader support
• Streamlined Workflows — Fewer clicks to accomplish common tasks

What's Next

This is just the beginning. Version 2.0 lays the foundation for:

• Real-time call monitoring dashboards
• Advanced analytics with custom date ranges
• Bulk operations across all resources
• API key management
• And much more...

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Thank you for choosing IZT Cloud Voice. We built this for you.