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How-To Guides

Interactive, step-by-step walkthroughs for every part of the platform. Start one any time — it'll guide you right on the page.

Getting Started

Platform Overview

Get familiar with the IZT Voice interface, navigation, and the tools you'll use every day.

7 steps

Reading Your Dashboard

Understand every widget on the dashboard so you can spot issues at a glance.

5 steps

Phone Numbers

Purchase a Phone Number

Interactive

Search for and buy a real local or toll-free number, guided every step of the way.

7 steps

Manage & Route a Number

Configure routing, trunk assignment, and settings on a number you already own.

7 steps

Port a Number In

Interactive

Create a real port request to transfer your numbers from another carrier — coached end to end.

8 steps

Add an E911 Location

Interactive

Register a validated emergency address and learn how to assign it for 911 compliance.

4 steps

PBX & Voice

Set Up a SIP Trunk

Interactive

Create a real SIP trunk step by step and connect it to your PBX.

8 steps

Add a Phone System (PBX)

Interactive

Provision a real hosted PBX, guided through each step of the wizard.

8 steps

Create a Text-to-Speech Prompt

Interactive

Generate a real spoken prompt from text, coached through each step.

7 steps

Messaging

Register a 10DLC Brand

Interactive

Create a real TCR brand — your business identity for sending compliant SMS.

7 steps

Register a 10DLC Campaign

Interactive

Create a real A2P campaign so you can send business SMS — guided through every step.

10 steps

Create a Messaging Profile

Interactive

Set up a real messaging profile with API credentials and webhooks for your app.

3 steps

Faxing

Add a Fax Service

Interactive

Provision a real cloud fax service and route inbound faxes where you need them.

6 steps

Analytics & Team

Explore Insights

Interactive

Go into Voice and Messaging insights, open a real record, and walk through its details.

11 steps

Review Usage & Export Records

See call records and charges for any date range and export them to CSV.

5 steps

Invite a User

Interactive

Send a real invitation to add a teammate to the account.

6 steps

Create a Role

Interactive

Define a real reusable permission set to assign to users (Beta).

6 steps

Store

Order Hardware

Browse and buy IP phones, headsets, and accessories from the store.

5 steps

Support

Getting Help

Find your Support PIN, check system status, and reach the support team fast.

5 steps